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Ovidiu Popescu

Angestellt, IT Operations Manager Europe | Change Manager Europe, Hughes Network Systems
Griesheim, Deutschland

Fähigkeiten und Kenntnisse

• Network Communications
Datacenter Management
• Network & Infrastructure Monitoring Systems
• Service Assurance & Service Management Tools
• Documentation
• Big Data Analysis
• Productivity & Office Tools
• IT Process Design and Implementation
• Project Management
• Budget and Resource Management
• Scripting & Task Automation
• Training & Presentation
• Local and Remote Staff Coordination
• Customer Services (incl. Crisis Management)
• Outsourcing Coordination & Controlling
• Supplier & Contactor Management

Werdegang

Berufserfahrung von Ovidiu Popescu

  • Bis heute 18 Jahre, seit Juni 2007

    IT Operations Manager Europe | Change Manager Europe

    Hughes Network Systems

    In charge for the 24/7 delivery of network connectivity and infrastructure services to customers in Europe, Middle East and North Africa, using multi-vendor, multi-technology networks, via 5 Satellites and 4 geographically-separated data centers in Europe. Responsible for the continuous monitoring of service performance, making sure all services are delivered within the agreed SLAs. Managing the IT-Operations, Service Monitoring, Incident-, Configuration-Management Teams.

  • 3 Jahre und 4 Monate, März 2004 - Juni 2007

    IT Operations Engineer

    Hughes Network Systems

    In charge of IT Service Assurance Tools administration (company level). Dealing with pro-active and reactive Event and Incident Management. Responsible for installation and configuration of network components.

  • 1 Jahr und 2 Monate, Feb. 2003 - März 2004

    IT Helpdesk Administrator

    Hughes Network Systems

    2nd level helpdesk support for remote VSAT terminal incidents.

  • 2 Jahre und 2 Monate, Jan. 2001 - Feb. 2003

    Director Project Management

    Deuromedia

    • Responsible for the communication between customers and engineering in pilot and operational phases. • Leading a team of 5 project managers. • Coordinating all technical aspects on major international shows, exhibitions or conferences. • Accountant for technical content of marketing and sales documentation.

  • 1 Jahr und 3 Monate, Okt. 1999 - Dez. 2000

    Manager Customer Support

    Deuroconsult

    • Performing support activities (event/incident/problem management), complex installations and trainings for worldwide-located customers. • Building up and leading a multiple-tier helpdesk team (4 people) for local and remote IT services.

  • 2 Jahre und 6 Monate, Mai 1997 - Okt. 1999

    "New Media" Department Manager

    Deuroconsult

    Prospecting, analyzing and evaluating information for a major company profile shift, from Database Development to Broadcasting Applications and Services

  • 3 Jahre und 9 Monate, Sep. 1993 - Mai 1997

    Product Manager

    Computer Organization Systems

    Responsible for software products within an IT HW & SW product database for German IT distributors

  • 1 Jahr und 1 Monat, Sep. 1992 - Sep. 1993

    IT Engineer

    Tractorul S.A.

    IT Engineer in the marketing department

Ausbildung von Ovidiu Popescu

  • 4 Jahre und 10 Monate, Sep. 1987 - Juni 1992

    "Transilvania" University Brasov/Romania

Sprachen

  • Deutsch

    Fließend

  • Englisch

    Fließend

  • Rumänisch

    Muttersprache

  • Französisch

    Grundlagen

  • Italienisch

    Grundlagen

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