Tanzimul Haque Seaim

Provided IT infrastructure, system administration, network operations, cybersecurity, and end-user support for head office and branch locations, helping maintain secure and reliable IT services across the organization. * Delivered technical support for users, endpoints, printers, software, operating systems, and network-connectivity issues across head office and branches. * Managed user accounts, access permissions, and identity services using Microsoft Entra ID and Active Directory. * Administered Microsof

Delivered IT support, infrastructure maintenance, and web support services for multiple enterprise and commercial clients. * Provided remote and on-site technical support for desktop, software, network, and user-access issues. * Supported installation, configuration, maintenance, and troubleshooting of IT hardware and software. * Assisted with network connectivity, routers, switches, Wi-Fi, printers, and endpoint devices. * Maintained websites and supported web-related updates based on client requirements.

Supported the university’s IT operations by assisting students, faculty, and staff with hardware, software, network, and account-related technical issues. * Provided first-line technical support and troubleshooting for end users. * Assisted with PC setup, software installation, configuration, and maintenance. * Supported network connectivity and basic infrastructure troubleshooting. * Helped maintain computer labs, IT equipment, and user-access resources. * Escalated complex incidents and contributed to IT

Master of Science in Computer Science at the University of Kassel, Germany. Areas of interest: Cloud Computing, Cybersecurity, DevOps, Enterprise IT, Infrastructure Automation, and AI/ML systems. Open to research collaborations, technical projects, student opportunities, and professional networking

Completed a Bachelor of Science in Computer Science and Engineering at American International University-Bangladesh (AIUB). Developed foundational knowledge in programming, software development, data structures and algorithms, networking, and information security.

Completed a two-year science curriculum focused on Physics, Chemistry, Higher Mathematics, Biology, and ICT. Developed strong analytical thinking, scientific reasoning, and problem-solving abilities.

Completed my secondary education with a strong focus on STEM (Science, Technology, Engineering, and Mathematics). Key Subjects: Physics, Chemistry, Higher Mathematics, and Information & Communication Technology (ICT). Focus: Built a solid foundation in analytical thinking and problem-solving. The