PREITY MILI

With over 5 years as a Customer Service Executive at SpiceJet, I handled reservations, ticketing, and customer inquiries while ensuring smooth operations. My role focused on resolving issues efficiently, adhering to company policies, and providing excellent service. This experience strengthened my communication and problem-solving skills in a fast-paced environment.

Customer service role covering ground service operations across all airline partners, combining high-pressure, fast-paced customer handling with computer-based system work and administrative back-office tasks. Responsibilities included multitasking across service counters and systems, coordinating with cross-functional teams, making quick operational decisions under pressure, and maintaining accuracy and composure during high-volume, time-critical situations.

I have completed my graduation in commerce stream