Nour Bazghlan

- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive experience for all clients. - Managed daily administrative tasks, including order processing, inventory tracking, and coordinating with suppliers to maintain smooth operations. - Assisted in training new staff on customer interaction standards, bakery products, and administrative procedures to ensure consistency in service quality. - Monitored customer feedback and implemented improvements.

Deliver exceptional customer service, handle inquiries, orders, and after-sales support. Identify customer needs and recommend suitable products, maintaining long-term relationships. Resolve complaints professionally and maintain high retention levels. Support sales targets and contribute to departmental goals.

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.  Sells products by establishing contact and developing relationships with prospects; recommending solutions.  Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.