Panagiotis Antonoulas

ServiceNow Ticketing system administration - usage Managing Vulnerability Scanners (Tenable Nessus, Qualys) Exploring cloud environments (Azure, AWS). Shell scripting. Operating and deploying SIEM solutions (Splunk, Logrhythm, ELK). Upstream Security usage

ServiceNow Ticketing system administration - usage Solarwinds Orion Web Console administration Logic Monitor administration Windows Server troubleshooting Microsoft SQL Server usage Microsoft Server troubleshooting New Relic administration VM monitoring Server monitoring Shell scripting Splunk Usage

• Network and e-mail accounts administration. • Windows, linux and android, apple smartphones troubleshooting. • Usage of TFS and ServiceNow. • Usage of Jira . • Usage of Sharepoint. • Monitoring worldwide servers via Solarwinds. • Remote desktop troubleshooting. • SAP accounts administration and installation. • VPN remote installation and troubleshooting. • Network drives installation. • Active Directory administration.

• Supervising and introducing students to analog electronics • Supervising students and providing presentation and usage of multimeter , oscilloscope and Pspice programming for lab projects

• Secretarial, customer services for YDOM(Urban planing) of Municipality of Salamina. • Using of internal tools – CMS (epoledomia) updating and creating customers reports. • Updating and uploading new reports on diavgeia webpage. • Microsoft office usage.

• Windows troubleshooting. • Installing new computers and printers on OLP’s servers. • VOIP telephones installation. • Outlook backup and troubleshooting. • Hand and vehicles terminals troubleshooting and updating firmware.