Dr. Paolo Lorenzo Salvi

I work as an Agile & Business Coach. I am Trainer for Soft Skills, Team Building and Business Agility. My distinctive skills concern: Organization Development, Business Agility, Change Management, Storytelling. I adopt Agile and SCRUM methodologies for product innovation and better value development. I use the OKR framework to implement the strategy. As Business Coach I give support to change the way people works, implement strategy, collaborate as a team. I design workshops for Business Storytelling.

Quality Manager. I developed and managed the Quality System (later ISO 9001 certified) and provided the drafting of manual, procedures, work practices. I coordinated the cross-functional teams for the improvement of business processes and customer satisfaction. I coordinate the drafting of the Annual Quality Plan including company KPI. Furthermore, I collaborated with Marketing and External Communication for the Customer Satisfaction Surveys.

Employee in the HR Department I was co-responsible for the training of the front-office employees. I took part in the technical-organizational change of the network of branches of the Bank (1500 employees involved). I collaborated with the Organization Department for the revision of branch roles and related workflows (procedures).

I worked on training activities in support of artisan businesses. I have managed organization, planning and tutoring for training artisans in basic business areas, managerial culture, marketing and communication.

Intern for the design of training within the "Communication and Environment" project, operating partly at the Milan Holding and partly at the Porto Torres production site (about 2000 people).