Dr. Pascal Heckenbenner

In charge of the entire value chain for innovative products Management & controlling of development projects Define customers' requirements Technical & financial evaluation Raw material sourcing Prototyping Production & quality control Commercialization Product & process improvement Intellectual property management Technical support to customers & sales managers Cooperation with stake-holders Management of a multidisciplinary team Lecture at international seminars & publication of articles

Management of the production and support services: quality, safety, procurement, *Deployment of Lean manufacturing, Six Sigma and TWI, *Launching of a new product Line, *Presidency of Works council and Safety Committee, relation with unions, Achievements *Productivity gain :+14%, *Reduction of customer claims and poor quality cost, *Reduction of frequency (-30%) and severity (-16%) of accidents, *Simplification of production process which turned into a global standard,

Main tasks : *Developed and implemented an innovative sales & marketing strategy, *Created accurate annual sales budgets, *Served industrial customers on a worldwide basis, *Managed customer service, logistic and planning departments, Achievements: *Sales increase from 14,5 M€ to 18,7 M€ in a declining market, *Design and administration of a web sales and information portal, *Marketing of a new product portfolio,

Transferts technologiques entre les usines du groupe, Participation au groupe européen d’harmonisation des procédés et des méthodes de contrôle, Assistance technique aux vendeurs, Lancement de campagnes marketing,

Main tasks : *Laboratory and development service management, *Technical assistance to customers and sales representatives, ISO 9000 quality system management, Achievements : *Non quality cost brought from 6% down to 3,6% of sales, *Improvement of dimensional stability of products,

Synthesis of a composite hybrid polysiloxane-based membranes by sol-gel chemistry, Functionalization of the membranes by anchoring of chemical captor Optimization of the structural characteristics of the membrane with respect to transport properties, selectivity and lifetime, Evaluation of the performance of the membranes for the recovery of silver from electrolytic solutions Utilization of a broad range of characterization techniques: FT NMR, FT IR, SEM, Mass spectros

Composite hybrid membranes Filtration Dialysis Sol-gel chemistry Polymers Polysiloxanes

Organic and inorganisé chemiser, thermodynamic, kinetic, spectroscopies, surface chemistry, chemistry of colloid solutions, metal alloys