Patrick Goethals

- Development associated management reporting: Returns on Investment (leadtimes), turnover and sales profit forecasts based on orders registered (Order portfolio) - Responsible’ Master Data Address’ - Check data quality and ameliorate related processes - Training and coaching of the users.

- Responsible of the CRM department: three collaborators . - Formulation of the CRM plan. - Project leader new releases CRM tool (+130 users), project data quality - Initiate sales activities based on CRM tool: Lead Generation; telemarketing; Qualification Opportunities; Sales Cycles; R.O.I.)

-Coaching one employee -Development database and associated CRM tool -Maintain statististics of the Business Unit -Preparation annual budget of the Business Unit -Support marketing activities -Administrator database

· Formulation of the marketing strategy, pricing. · Training and support of the sales force (demonstration, support salesmen in closing phase…) · Follow up budget / forecasts / realised · Initiate, follow-up marketing activities: launch new product, participation to office fairs, innovative mailings

· Provide market research services.(IMS) · Product management: launch new products - operate budgetary control : · Manage and supervise activity of the sales assistant officer · Assist the director in the formulation of the business plan -·Implement a sales reporting system