Patty Ivonne Loo Delgado

Angestellt, Customer Support Representative - Spanish Market, Sykes Enterprises
Barcelona, Spain

Fähigkeiten und Kenntnisse

Proactive worker with capacity to adapt to the env
proactive
responsable
organized and with facility of work under pressure
positions of the high command. Seriousness
responsibility
compromise
innovation and focused in the objetives.

Werdegang

Berufserfahrung von Patty Ivonne Loo Delgado

  • Current 11 years and 8 months, since Oct 2014

    Customer Support Representative - Spanish Market

    Sykes Enterprises
  • 4 months, Mar 2014 - Jun 2014

    Ground Coordinator

    Swissport Spain

  • 2 years and 3 months, Oct 2011 - Dec 2013

    Crew Controller - Operations Department (OCC)

    Vueling Airlines

  • 4 months, Sep 2011 - Dec 2011

    Hospitality Representative

    Intercruises Shoreside & Port Services

  • 2 months, Aug 2011 - Sep 2011

    Customer Service - Complains Department

    Vueling Airliness

  • 1 month, Jun 2011 - Jun 2011

    Check In Agent

    Ryanair

  • 2 months, Apr 2011 - May 2011

    Hand Luggage Supervisor

    Vueling Airliness

  • 6 months, Aug 2010 - Jan 2011

    Customer Service - Complains Department & Back Office

    Vueling Airliness

  • 2 months, May 2010 - Jun 2010

    Quality Services

    Clau Consulting

  • 4 months, Feb 2010 - May 2010

    Inside Sales

    SAGE
  • 3 years and 10 months, May 2005 - Feb 2009

    Vueling Coordinator

    Mindpearl AG

    Coordination of the telephone attention of customer services area to offer information services, reserves, modification and consultations on the flights operated by the airline Vueling Airlines as well as of the products: Program of Miles and Frequent Flyer "Punto" and Visa Vueling. Supervision of the area of information of lost and found (luggage) and Vueling Mobile.

  • 1 year and 1 month, Aug 2004 - Aug 2005

    Customer Services

    Unitono Servicios Externalizados

    Working in diferents areas of the outsorcing company to provide efficient solutions to focus to maintain portfolio of clients.

  • 7 months, Jan 2003 - Jul 2003

    Media Director

    Cuarzo Publicidad S.A.C.

    Direction, analysis, planning, purchases, pre and post evaluation of campaigns and pursuit of all the advertising activities concerning advertising means at national level.

  • 2 years and 3 months, Aug 2000 - Oct 2002

    Media Director

    Duna Euro RSCG (Media Planning Group)

    Direction, analysis, planning, purchases, pre and post evaluation of campaigns and pursuit of all the advertising activities concerning advertising means at national level and planning, purchases, pre and post evaluation, as well as pursuit of advertising campaigns at international level. Coordination of the international clients in Latin America, the United States and reports to the means power stations from the different countries from around the world.

  • 7 months, Feb 2000 - Aug 2000

    Media Director

    Alma Publicidad S.A.C.

    Direction, analysis, planning, purchases, pre and post evaluation of campaigns and pursuit of all the advertising activities concerning advertising means at national level, with specialty in written press and radio.

  • 8 months, Mar 1998 - Oct 1998

    Media Planner

    Properu Ammirati Puris Lintas Worlwide

    Planning, pre evaluation of campaigns, buys and pursuit of the different advertising activities concerning means in all the national territory, with specialization in written press and television

  • 1 year and 2 months, Feb 1997 - Mar 1998

    Media Director Assistant

    Forum & Forum Comunicación Integral

    Reports to the direction of the area about the different advertising activities realised in the department. Planning, buys and pursuit of the accounts.

  • 1997 - 1998

    Media Planner Free Lance

    Autónoma

    Asesoría Integral de Planificación y Compra de Medios Publicitarios

  • 2 years and 2 months, Jan 1995 - Feb 1997

    Media Planner Jr

    Cuarzo Publicidad S.A.C.

    Planning of accounts in average radial forms and, pre and post evaluations and pursuit of all the accounts of the area. Media assistant.

  • 1995 - 1995

    Catedrática Invitada (Teacher Invited)

    University Del Pacífico

    Attending in 1995, invited as a guest of the C.D.G. (Center of Managemental Development), to dictate to the III and V level of Administration, Markets and Sales, expert lessons of the media area in a publicity agency.

Ausbildung von Patty Ivonne Loo Delgado

  • 3 months, Mar 2010 - May 2010

    Amadeus -Curso de Reservas Aéreas

    Amadeus España y Clase Ejecutiva

  • 1 month, Nov 2009 - Nov 2009

    Introducción al Alemán

    Consulting Integral en Formación - CIEF S.L.

  • 2 months, Sep 2009 - Oct 2009

    Empresa y Gestión Internacional

    CEP Profesional Roger de Lluria

    Comercio Exterior

  • 3 years and 9 months, Apr 1993 - Dec 1996

    Ciencias Publicitarias

    Instituto Peruano de Publicidad

    Planificación de Medios

Sprachen

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

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