Pedro Castro

- Liaison between the guest and accommodations: modification of reservations, handling special requests and complaints by phone and e-mail; - Actively participated in various projects within the department.

Responsible for the Complete Management of the company which proposed alternative means of advertisement to companies/brands in order to reach the overall population. I was responsible for managing the whole company, as well as finding new clients, taking care of the preparation and implementation of their campaigns - dealing both with the client as well as their communication agencies (Initiative, Zenith Optimedia, etc…) Successfully dealt with clients such as Nestlé, Becel, Planta (Rama), etc…

Full Management of clients insurances. I was an insurance consultant/manager, responsible for studying the clients´ insurance products and proposing them the best options for their specific case, as well as assisting them whenever any kind of accident occurred.

Assistance to company clients and also responsible for elaborating recruitment proposals. On this company I started as Human Resources Consultant responsible for recruitment, but after some time I was sent over to the Sales Department where I was responsible for finding new clients.

Full management of real estate branch in Braga. In this job I was responsible for the entire management of the company branch in Braga, since advertising means, as well as finding the best option in the market for the needs of the customers, taking care of all the sales/rentings burocracy, and also responsible for coordinating the sales team...

Responsible for improving/creating the Human Resources Department in the company. This was a project co-financed by EU and the AIMINHO (Industrial Association of MINHO region). I elaborated a diagnosis regarding the Human Resources component in the company, which was followed by a plan of action that was negotiated with the company’s Director and 12 months to try to implement all the measures suggested in it.