Pedro Huertero

Firmenkunden

Entering data from source documents to a terminal. Examining the raw information and then organize, revise, approve and dispatch input material in accordance to company specifications

Working in a constantly changing, fast paced environment. Analyzing and forecasting daily customer volume to insure proper workforce availability to satisfy customer needs. Involved in HR, workforce planning and scheduling of the entire call center staff

Working in a 24hr call center, handling customer service related questions such as billing, start/end electric service, complaints in English and Spanish. Due to weather contingencies there were constant schedule changes and high stress situations with complaint calls due to outages.

Working as a sales representative in a busy retail environment. Due to a constantly changing inventory the challenge was to quickly learn and be able to sell different products, as well as keeping an aggressive sales attitude in order to maintain the sales quotas and commission margins.

Working in sales and logistics in the concrete market. Fierce competition demanded constant sales proposals as well as flexibility in logistics to promptly deliver concrete to customers.

In charge of store operations of a franchise electronics retail store, coordinating day to day business with the Manager, including HR, payroll, merchandising and sales.

International Marketing. Supply Chain.

Marketing Research. Forecasting. Branding. Customer Service.