
Peter Farkas
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Peter Farkas
- Bis heute 7 Jahre und 6 Monate, seit 2018
Principal Communications Expert
Exxonmobil Inc.
Executing UC technology migration from Cisco to Microsoft Skype for Business along with refreshing the large enterprise unified communication platform.
- 2016 - 2018
Chief Communications Engineer
T-Systems Hungary Inc.
Supervised development of Cisco HCS based UCaaS platform and built transparent cloud services for subsidiaries of Deutsche Telekom throughout Europe. Reached strong and profitable relationships with clients by keeping abreast of innovations and industry trends. Mentored crucial UC projects from mid to enterprise sizes covering emerging Cisco collaboration technologies such as TMS, CMS, WebEx, UCCX, CUCM, CUC, IMP, Jabber federation, video-conference.
- 2013 - 2016
Principal Unified Communications Engineer
ServiceNow Inc
Launched single customer service queue for global coverage by migration of legacy Contact Center Express infrastructure toward Cisco Contact Center Enterprise platform. Introduced Cisco Prime Collaboration platform to provide up-to-date technology adaption metrics to management. Cognizant of modern collaboration components: Telepresence, Expressway, UCCE, ASR 1000, VMware virtualization.
- 2010 - 2013
Senior Voice Engineer
MSCI Inc.
Accelerated and at 3rd level solely influenced a global Cisco voice environment consisting of 2,700+ users. As owner of voice network, drove best practice ITIL methodology for incident and change management. Took the initiative in integrating iPhone to extend organization voice communications and services. Established a follow-the-sun client service line on UCCX, which greatly improved customer retention .
- 2006 - 2010
R&D Engineer
Hungarian Telekom Telecommunications Plc.
Designed innovative voice services along with operational procedures for external costumers while also assembled collaborative relationships with product managers on impressive service delivery. Promoted for innovation of a rewarding fax over IP service to allow customers sending fax pages over T.38 protocol and save highly measurable costs. Gained in-depth technology competence in Fax over IP, CUBE, gateways, Callmanager, IMS, ISDN, MPLS, routing and switching, H.323, SIP, MGCP.
- 2004 - 2006
System Administrator
Family Frost Ltd.
Secured taking over administration of IT infrastructure in a disturbing two weeks period. Carried out a company-wide VPN solution to remarkably enhance productivity of daily business.
Ausbildung von Peter Farkas
- 1998 - 2004
Technical Informatics
Budapest University of Technology and Economics
Focused on Telecommunications
Sprachen
Englisch
Fließend
Ungarisch
Muttersprache
Niederländisch
Grundlagen
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