Pilar Morales Soldevilla

Responsible for the vision and growth of the SaaS product portfolio, future developments and commercial alliances with distributors and partners. Leadership of the multidisciplinary product teams.

Marketing Manager for ARI - Atos Research and Innovation division (R&D+I) and co-ordination of the consortium members for the tasks of the new business models definition for R&D projects • Defining and executing the Marketing Plan for the division • Coordinator of the Exploitation & Dissemination WorkPachages for research projects: Market analysis and Business Plans, ROI and break-even point • Writing proposals for founding requests from European Comission, CIDEM, etc

Responsible for implementing, localising and measuring the impact of processes and tools for improving the customer and/or distributors experience when interacting with the company. Push Front and Back office operations, Business Relationships and Data Analysis. Key Achievements: 30% growth of customer satisfaction rate in 1 year

Responsible of planning, organising and directing the operational management of hotel and restaurants and its staff (including front-of-house, food and beverage, MarCom, Sales and housekeeping) to achieve the set financial target. Key Achievements: Closure of commercial agreements with international tour-operators; Entrance into Business-leisure distribution channels as Hotel-wineceller increasing sales by 20% during the first year

Dissertation: “A study of IBM IT/IS tools implementation as a supplier of competitive advantages in Customer Relationship upon competitors”