Piotr Lisowski

Angestellt, Senior Customer Success Manager, RELEX Solutions GmbH
München, Deutschland

Fähigkeiten und Kenntnisse

IT-Consulting
Supply-Chain Management
Inventory Management
Artificial intelligence
Engineering
Composites
Process Optimization
Implementation Management
Cloud Computing
Pre-Sales
IT Project Management
Customer Support
IT Operations

Werdegang

Berufserfahrung von Piotr Lisowski

  • Bis heute 4 Jahre und 2 Monate, seit Juni 2021

    Senior Customer Success Manager

    RELEX Solutions GmbH
  • 5 Monate, Jan. 2021 - Mai 2021

    Team Lead Customer Success DACH

    Sana Commerce

  • 3 Jahre und 3 Monate, Okt. 2017 - Dez. 2020

    Customer Success Manager DACH

    Sana Commerce

    Customer Success Manager DACH: - Managing a dedicated portfolio of customers in DACH and Nordic region with the objective of customer success, retention and account growth- Development and ongoing engagement with key decision makers providing innovation, E-Commerce strategy and business plans - Realizing up-sell opportunities to meet business objectives of customers, ensuring renewals - Advising customer on maximizing value from the product and services

  • 1 Jahr, Nov. 2016 - Okt. 2017

    Customer Success Manager DACH

    Syncron Germany GmbH

    Working as a Customer Success Manager with previous scope extended to the DACH region.

  • 3 Monate, Aug. 2016 - Okt. 2016

    Customer Success Manager

    Syncron Poland sp. z o.o.

    Customer Success Manager, EazyStock: - Building relationships with customers and helping them achieve their goals - Ensuring that customers are receiving maximum possible value from EazyStock - Pre-sales support through demonstrations, ROI creation and pre-study support - Identifying additional areas of potential account growth - Complete delivery of the rollout project towards new customers, managing on-boarding - Support and maintenance of solutions already rolled out to existing customers

  • 5 Monate, Apr. 2016 - Aug. 2016

    Software Consultant

    Syncron Poland sp. z o.o.

    Software Consultant, EazyStock: - Complete delivery of the roll-out project towards new customers, managing on-boarding - Support and maintenance of solutions already rolled out to existing customers – resolving problems, answering inquires, sharing knowledge, leading workshops and trainings - Participating in product development – gathering requirements coming from existing customers

  • 8 Monate, Sep. 2015 - Apr. 2016

    Junior Software Consultant

    Syncron Poland sp. z o.o.

    Junior Software Consultant, EazyStock: - Installing and technical set-up of EazyStock - Developing customizations, analyzing logs - Support and maintenance of solutions already rolled out to existing customers – resolving problems, answering inquires, sharing knowledge, leading workshops and trainings - Participating in product development – gathering requirements coming from existing customers

  • 7 Monate, Sep. 2014 - März 2015

    Master Thesis Student

    Airbus Operations GmbH - Hamburg

    Final Thesis within Engineering: A380 Automatic Section Installed Harness Design: - Analysis of the overall current electrical design process for A380 to define the scope of the automation process - Definition of all the design-specific parameters - Definition of the rules to be implemented - Developing a rule-based search algorithm on a theoretical level, based on most important existing design directives - Verification of the algorithm

  • 7 Monate, März 2014 - Sep. 2014

    Trainee

    Airbus Operations GmbH - Hamburg

    A350-900 FAF Engineering DMU Integration department: - Independently analyze the Quality Check Status for A350-XWB Aft Section and decide on appropriate actions - Analysis of technical definition of specific modifications followed by visual implementation check in CATIA and TreND for ESI, MSI and Structure - Ensure consistency of several databases - Creation and distribution of reports and continuous improvement by VBA programming - Creation of a Change Overview per Head of Version

  • 1 Jahr und 7 Monate, Sep. 2012 - März 2014

    Member of student research club

    The Vehicle Aerodynamics Students’ Academic Circle - Warsaw

    Member of student research club working on PAKS: - Preparation and application of composite materials for repairing the car body - Making carbon fibre rims - Simple electrical works

  • 2 Monate, Aug. 2013 - Sep. 2013

    Trainee

    GE Aviation - Warsaw

    Internship at Installation Aerodynamics department: - CFD flow analysis in fan ducts of turbofan engines - Analysis of pressure loss changes when redesigning different fan duct regions - Moving thrust reverser flow analysis - Generating unstructured meshes - Adapting structured meshes to new geometries

  • 1 Monat, Dez. 2012 - Dez. 2012

    Research Assistant

    Warsaw University of Technology

    Research Assistant at Aerodynamics Department: - Processing the results of aerodynamic tunnel research of wind analysis of new housing estate

  • 4 Monate, Feb. 2012 - Mai 2012

    Trainee

    Institute of Aviation - Warsaw

    Internship at New Technology Centre: - Participation in a research project on new type of rotary-wing aircraft - Preparation and application of composite mixtures, mainly laminates made of epoxy resin combined with fibre glass & fabric, carbon fibre and other reinforcing materials onto fabrication equipment - Preparation to tests of the autogyro - General workshop maintenance and assisting to regular project team

Ausbildung von Piotr Lisowski

  • 2014 - 2014

    Aircraft Systems Engineering

    Technische Universität Hamburg-Harburg

  • 2013 - 2015

    Aircraft Engines

    Warsaw University of Technology

    Master Thesis: Analysis of the current electrical design process for A380 to define the scope of the automation process, definition of all the design-specific parameters and rules to be implemented, developing a rule-based algorithm, based on most important existing design directives

  • 2009 - 2013

    Aircraft Engines

    Warsaw University of Technology

    Bachelor Thesis: Detailed description of Common Rail design, description and measurement of two modern fuel injectors, simulations of water injection in different moments of engine cycle conducted in CFD software (AVL Fire)

Sprachen

  • Polnisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Fließend

  • Italienisch

    Grundlagen

  • Russisch

    Grundlagen

  • Spanisch

    Grundlagen

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