Placide Khan Awa
Angestellt, Conversational AI, Chatbot and Voicebots Specialist and Project Manager, E.ON
Herne, Deutschland
Werdegang
Berufserfahrung von Placide Khan Awa
Bis heute 1 Jahr und 9 Monate, seit Jan. 2023
Conversational AI, Chatbot and Voicebots Specialist and Project Manager
E.ONBuilding, deployment and maintenance of virtual assistants such as voicebots, chatbots and other conversational AI tools. I also manage project focused on designing, developing, deploying and maintaining these digital tools, incrementally.
Spearheaded the optimization and streamlining of key operational processes to enhance efficiency and productivity. My role involved collaborating with cross-functional teams to identify improvement opportunities, implement innovative IT solutions, and ensure seamless integration of technology into daily operations. By leveraging data analytics and process improvement methodologies, we successfully reduced operational bottlenecks, improved service delivery.
Ausbildung von Placide Khan Awa
3 Jahre und 6 Monate, Sep. 2019 - Feb. 2023
Business informatics
Fachhochschule Südwestfalen
2 Jahre, Nov. 2015 - Okt. 2017
Marketing Management
University of Bamenda
3 Jahre, Sep. 2012 - Aug. 2015
Marketing and Admin. Techniques
University of Bamenda
Sprachen
Englisch
Fließend
Deutsch
Gut
Französisch
Fließend
Ngemba
Muttersprache