Qingqing ZHONG

1. Market research of China by using 4P and Porter’s model, along with potential customer and competitor analysis 2. Strategy focus on penetrating market by finding potential partners and building relationships with customers 3. 2 Events planning and coordinating with partners, collecting and analyzing data after events 4. Customer communication during and after events to find out their demands and offer them customized solutions

1. Supervised more than 40 brands on daily operation 2. Participated in brand promotions and successfully planned and organized 4 promotional activities 3. Assigned monthly sales targets to each brand and made sales analysis reports every week 4. Communicated with brands about current situations of products or staffs and provided solutions if found any problems 5. Handled customer complaints properly

1. Arranged general manager’s work schedule and supported his daily work 2. Took responsible for the translation, submission and transmission of files and reports 3. Organized and participated in weekly high-level management meetings, took meeting minutes and followed up with pending issues 4. Assisted with the general manager to coordinate the use of resources to fulfill the preset goal

1. Supported a newly opened store and brought store operation back on track in 1 months 2. Led a team of 6 staffs to build store standards and run daily operations 3. Analyzed customer profile and reported to product department every week as well as helped with product improvement plan 4. Trained more than 10 employees ranging from supervisors to sales clerks on various topics and won the appreciation of a good trainer

Marketing: Selling to Customer (M2)