Rafael Rogerio

Managed 30+ Optimization and Licensing Assessment (OLA) projects for North American customers planning to migrate their Oracle and SQL databases to AWS Cloud. Coordinated project timelines using HubSpot, tracking progress and ensuring deliverables were completed on schedule. Scheduled and facilitated key meetings, including kick-off sessions, internal reviews, dry runs, and customer presentations. Oversaw communication with customers and partners entirely in English, through both email and virtual meetings.

Responsible for maintaining the company's Commercial Panel, used by sales force teams to measure operations with customers (POS and distributors served by Hypera)

Responsible for managing the company's third-party systems. Involved in acquisition, access management and budget control related to systems, as well as supplier management (SRM)

• Orchestrated the seamless integration of the OfficeTrack application with SAP ECC, utilizing SAP CPI as the Cloud Platform Integrator, resulting in enhanced management of the field workforce. • Led my team in the development of high-impact PowerApps applications, revolutionizing information management and daily activities in the company's commercial area through virtualization. • Responsible for a diverse range of IT systems, including SAP C4C, PowerBI and OfficeTrack.

• Established Brasif's E-commerce platform on its website, enabling increased sales and expansion of the machine parts market for Brasif-represented brands. • Implemented and managed SharePoint Online as the company's official internal network, enhancing communication and collaboration within the organization. • Implemented WhatsApp Business to streamline and standardize telephone-based customer service. • Established a Business Process Management Office (BPMO) by implementing BPM concepts.