Rainer Beyel

System-Engineering, Inhouse Consulting Red Hat Enterprise Linux (RHEL) Architecture, Standard Operating Environment (SOE) RHN-Satellite: Automation, Deployment, Config-Management Development: bash, python, git Security: Reviews, Hardening, Patch-Management, openscap, ldap, sudo, auditd Incident-, Change-, Problem-Management, Documentation, Workshops

Infrastructure Projects, Dedicated Enterprise Engineer RHEL, RHN-Satellite, RHEV, RHDS, RHCS Security: Reviews, Hardening, Patch-Management, SELinux, openscap, ldap, sudo, auditd Development: bash, python, git, svn

Linux: RHEL, SLES / Unix: Solaris, HP-UX Cluster: Solaris, Red Hat, Veritas Storage: SAN, NAS, ZFS, VxFS Development: bash, python Incident-, Problem-, Change-Management

Technical Coordinator for a team of 10 certified Support-Engineers and Trainees. Contact for the customer, Operation-Delivery Management, 2nd Level and Escalation-Management. Internal training courses and workshops. Identification and evaluation of new services and SOPs. Quality-Management: Optimization of Services and SOPs. Problem-Managment.

Advanced qualification of incidents, also outside the SOPs, in compliance with SLAs. Contact for the monitoring, customer, 2nd Level DOC and Escalation-Management. Shift supervisor.

Computacenter AG & Co. oHG - Monitoring in shift operation (24x7). Incident qualification with the support of SOPs and diverse Ticket-Tools in compliance with SLAs.