
Raphael Henriques Pereira da Silva
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Raphael Henriques Pereira da Silva
- 4 Jahre und 1 Monat, Mai 2021 - Mai 2025
Content Moderator
TELUS
- 5 Monate, Sep. 2020 - Jan. 2021
Customer Service Specialist
Dyson
Client support by phone calls and Sales Force Program. Shipping and maintenance logistics of the machines, also selling. GDPR Certificate. The knowledge was acquired through trainings conducted by the company.
Client support by phone calls, email and internal system that require many courses to handle. Identification of user issue and using internal workflows to solve all types of situation based on their trip. Social skills and appropriate language to guide the user in a properly way. GDPR Certificate.
Conduct screening and scheduling of reservations and correspondence with all guest inquiries. Arbitrate adjustments of rates and availability, special offers and refund as necessary. Perform laundry and cleaning throughout the entire home. Exceeded over 90 positive reviews from a culturally diverse group of people from around the world. Showcased a consistent record of excellent customer service while maintaining impeccable standards for safety, cleanliness and quality care.
- 2013 - 2014
Telephone Consultancy
TIM Brasil
- 2012 - 2013
Telephone Consultancy
Telefonica
- 2010 - 2012
Sales Manager
Chilli Beans
- 2007 - 2008
Gerente de Marketing
CDL
Professional department, working to find courses according to the needs of customers, most of the time stores. Setting up classes of 30 students and hiring teachers via social media, telephone calls and newspaper advertising.
Ausbildung von Raphael Henriques Pereira da Silva
- 3 Monate, Dez. 2025 - Feb. 2026
Vocational Training in Electrical Systems (Levels 1 & 2)
Escuela Gremial de Electricidad y Fontanería de Barcelona SL
- Installation of electrical systems in buildings. - Installation and maintenance of interior electrical systems. - Preparation of technical documentation in compliance with Low Voltage Electrical Regulations (REBT) for - commercial premises and small industrial facilities. - Occupational risk prev
- 2005 - 2008
Bacharelado
Colégio Universitário
Sprachen
Portugiesisch
C2 (Verhandlungssicher / Muttersprachlich)
Spanisch
C1 (Fließend)
Englisch
C1 (Fließend)
XING Mitglieder mit ähnlichen Profilangaben
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
21 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.
