Razvan Burcea

Analyzes the business needs in order to identify the business problems and to propose solutions Processes mapping and designing Organizing interdepartmental meetings in order to map processes and to identify optimization solutions Ongoing process monitoring and adjustment based on performance level Functionality and business scenarios testing. Monthly and annual analysis of the actual versus planned performance Developing reports based on business requirements Writing down functional and technical specifica

Build and manage effective business relationships and communication flow with the Indirect Sales Partners Network' sales force in order to better communicate product features / changes / benefits / promotions Investigate constantly the local product availability and competitive presence by managing and supervising the number of credit brokers, local commercial and financial behaviors and take action in order to ensure competitive presence in the local markets Develop together with the partners sales teams C

Provide support for daily problems, defining users, generating reports, responsible for ensuring efficient and on time implementation of projects. Provide support to the Bank’s personnel for core banking and other applications, via phone/email; keep track of user requests; assign priority to the requests according to their importance. Contribute to all elements of the management and support of IT infrastructure with key emphasis on OS configuration and maintenance, solution design and support for key IT pro

Provide logistic and technical systems upon related projects in opening Vodafone stores and dealer locations by implementing all needed software and hardware. Coordinate IT – Sales projects in order to ensure high quality in systems implementation. Provide full administrative support to the direct and indirect sales departments Ensure services, staff training and technical support, job related installation, configuration and testing of PCs on the client demand. Install, configure, mainain operating systems

Build business partnerships by managing the relationships at dealer principal level based on trust and common objectives Create a strong brand image by coordinating internal resources (merchandizing, channel support, advertising) towards enhancing distributors point of sale visual appearance and entire channel advertising campaigns Ensure the development of the most appropriate network footprint throughout the country that respond to customer’s needs and corporate objectives through continuous communication

Identify business opportunities by learning and understanding customer business and communication needs Ensure the development of the most appropriate solutions that respond to customers needs within the best capabilities of the company, by effective coordination of the internal resources Get involved in customer’s specific business community and keep an update on industry knowledge and trends Maintain and improve business relationship with strategic suppliers and clients. Present new offers and services Ad