Rene Jeanclaude Birrer

Resolve product or service problems for our Edelweiss Customers. Researching over multiple websites and programs. Prepare product or service reports by collecting and analyzing customer information. Manage large amounts of incoming calls and e-mails. Fluent in German and English. Proven customer support experience Strong phone contact handling skills and active listening.

Open and maintain customer accounts by recording account information. Resolve product or service problems. Researching over multiple websites and programs. Fluent in German and English. Ability to multitask, prioritize and manage time effectively.