Andrea Jochum

Premium
Director Customer Experience
Full-time employee in Düsseldorf
Düsseldorf
Düsseldorf
HR services and consulting
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Andrea Jochum's skills

  1. Customer Experience Management
  2. Product Management
  3. Service Design
  • Strategic Brand Management
  • Markenführung
  • Markenpositionierung
  • Führungspersönlichkeit
  • All 14 skills are only visible to logged-in members.

Andrea Jochum's wants

  • Interessante Gesprächspartner
  • Networking
  • Erfahrungsaustausch
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Andrea Jochum's professional experience

1 year
10 months
10/2018 - to present
Director Customer Experience
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3 years
1 month
09/2015 - 09/2018
Head of Corporate Communications
v. Rundstedt & Partner GmbH
3 years
1 month
08/2012 - 08/2015
Marketing Manager
Assistentin der Geschäftsleitung mit Schwerpunkt Marketing
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Mitarbeiterin Marketing und Unternehmenskommunikation
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Andrea Jochum's educational background

  • 09/2018 - 12/2018
    Zurich University of Applied Sciences/ZHAW
    Innovation, Customer Experience Management & Service Design, CAS Certificate of Advanced Studies
    Service Design Customer Experience Management & Innovation
  • 10/2001 - 10/2007
    Heinrich-Heine-Universität Düsseldorf
    Germanistik, Magister
    Germanistik und Romanistik Abschlussnote: 1,1

Andrea Jochum speaks the following languages:

  • German (First language)
  • English (Good knowledge)
  • Spanish (Basic knowledge)
  • French (Basic knowledge)

Andrea Jochum's interests

  • Bodyweight Training
  • Customer Experience Management
  • Internal Branding
  • Strategic Brand Management
  • Service Design
  • Vereinbarkeit von Beruf und Familie
  • New Work
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