Renjith Rajendran

Professional in Robotic Process Automation, Big Data Management, BOT Creation, Work Force Management, Management in Information System Activities using Java Script, VBA , Advanced Excel, Automation Anywhere Software(A360), Power Queries and phpMyAdmin MySQL. Dashboard Creation using power BI, Forecasting and Capacity planning, In general, around 13 years of overall experience holder in Automation Development, Management in Information System, Work Force Management, Database Handling and, BOT Development

Handling the Automations, Data Analysis of different account, Management in Information System, WFM task like Capacity Planning and Forecasting of three phases ie. Long, Mid and Short Terms for business using WFM Tools like Genesys and Avaya. Ad-hoc analysis based on the priorities and requirements of the respective clients, MIS Activities and Automations like Score Card, Agent performance, Daily Program reports etc using advanced Excel, VBA Macros, phpMyAdmin MySQL and java scripts.