Ria Engelmohr

- Planned and executed primary research projects such as customer projects, studies or internal surveys - Supported with quantitative analyses of results from customer satisfaction surveys - Coordinated collaboration on various survey formats with over 35 KPMG country practices - Increased process compliance with internal stakeholders for a survey format through regular exchanges and trainings

- Implemented crowdsourcing and customer projects - Assisted in the preparation of questionnaires for customer projects or internal surveys - Configured project-specific dashboards and briefed relevant stakeholders about usage - Tracked and monitored the results from various projects

- Assumed technical responsibility for the solution used in customer projects - Provided internal support for the solutions

- Organized and controlled POS sales activities - Conducted customer evaluations and statistics - Prepared review/preview meetings

- Electives: Customer Journey, Market Research | Organizational analysis and development - Thesis: Our striving for self-actualization. An empirical study of the relationship between life satisfaction and work (conducted personal in-depth interviews with subsequent content analysis by Mayring)

- Electives: Finance, Accounting, Controlling & Taxation