Ricardo Posser

Selbstständig, IT Support Specialist, Compumac

Münster, Germany

Skills

IT Service Management
Customer Support Management
IT Project Management
Mac OS X Server
Mac OS
Windows
Customer Support
Device Management
Support
Systemadministration
Debian GNU/Linux
Cloud Computing
IT support
IT-Management
English Language
PC Support
Management
Administration
Consulting
Technology
Computer
Hardware
PC

Timeline

Professional experience for Ricardo Posser

  • Current 32 years, since Jan 1992

    IT Support Specialist

    Compumac

    IT Management • Organization of IT processes and security policies • Information security at different levels • Definition of CAPEX and OPEX investments • Support team management, creation of support processes and methodologies Technician • Machine and software park management • Security of backup systems and policies • Server assembly and management • Assembly and management of information security systems • Implementation of RMM systems • System migration to Cloud and SaaS

  • 30 years and 1 month, Jan 1992 - Jan 2022

    IT Support Specialist

    Compumac

    IT Support and AWS Cloud Enthusiast | Linux | Python

Educational background for Ricardo Posser

  • 5 years and 7 months, Jan 1988 - Jul 1993

    Information technology

    Pontifícia Universidade Católica do Rio Grande do Sul

Languages

  • English

    Intermediate

  • Portuguese

    First language

  • German

    Basic

Interests

Sailing

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