Robert Brisson

Promote the Lincoln Motor Company brand through various programs within my network of nearly 100 dealerships, while working to assist their attainment of performance improvement and increased profitability. This is accomplished as a liaison between those dealerships and various departments of Lincoln. • Provide resource to facilitate easier review of incentives on monthly basis, updated as needed. • Ranked # 1 in Lincoln Select Dealer Region in multiple areas for 2017

Use my extensive financial service background to assist fellow Knights and their families prepare for when they need help the most. Gather information to provide sound financial advice, while recommending products to meet their needs, whether the result of disability, long term care, or estate planning.

Responsible for overall branch operations, including audits, team management and existing client sales. • Met or exceeded all required Key Performance Indicators (KPIs). • Initiated and Implemented MS Excel performance metrics system for county wide employee promotion. • Developed and maintained employee operations knowledge base. • Developed matrix for tracking customer service scores • Organizational and management change caused desire for new employment.