Roberto Gianini

Angestellt, Corporate Operations Manager, Aria Spa
Milano, Italy

Fähigkeiten und Kenntnisse

telecommunications
operation
managed services
project management
contract management
service delivery
quality

Werdegang

Berufserfahrung von Roberto Gianini

  • Current 14 years and 1 month, since Jun 2012

    Corporate Operations Manager

    Aria Spa

    - Responsible for the overall effective and efficient management of the program and corporate enabling support functions of the Company. Support the head of the Company to meet key corporate accountabilities. - Responsible for the valuable implementation of corporate policies, delivery of support services to Corporate management, as well as the coordination and oversight of program quality and performance. - Provide accurate analysis and reports to executive management in order

  • 1 year and 6 months, Jan 2011 - Jun 2012

    Head of Network Development & Operation

    Aria Spa

    - Planning, Design and implementation of complete VoIP, WiMax nw (including signalling and VAS), IPMPLS Core and Optical Fiber Cable based transmission networks - Evaluate products/equipments and manage Interoperability Test, defining specifications, test cases, acceptance test - Responsible for all operational activities required to deliver the network availability H24 and quality targets in the most cost effective way

  • 3 years, Jan 2008 - Dec 2010

    NOC Director

    Wind Telecomunicazioni Spa

    - Coordinate and Manage crisis/extended outage situations as part of the incident management function and arranging conference bridges and war rooms. -Coordinate with various internal/external partners and/or International Carriers/Service Providers as part of incident management function - Escalation contact point for Customer outages - Monitors and optimizes NOC processes for maximum performance, efficiency, and accuracy - Maintain staffing requirements - Manage Vendors and Services of Corporate Cus

  • 2 years, Jan 2006 - Dec 2007

    Contract Manager

    Wind Telecomunicazioni SpA

    - Manage Outsourcing Project to develop & maintain Fixed and Mobile Network - Provide technical and policy interpretation advice based on thorough knowledge and understanding of business operations applications and policies; this may include resolving service request to ensure issues are resolved in a timely manner - Acts as the primary contact between the project team (Network, IT, Procurement, etc) and the Legal team, ensuring that all legal and contractual matters are addressed efficiently and prompt

  • 3 years and 2 months, Nov 2002 - Dec 2005

    Supplier Quality Assurance Manager

    Wind Telecomunicazioni SpA

    - Define of methodologies for supply control, measurement systems and evaluation indicator certification. Perform periodic process audit and supply audit to ensure supplies are compliant with Company specification. With this methodology all acceptance/audit verifications result in Vendor Rating algorithm - Responsible of Acceptance guidelines definition according to Contract rules and ensuring their applications - Internal Audit in order to ensure ISO 9000, 14000 and OHSAS 18000 compliance and certificati

  • 2 years and 5 months, Jul 2000 - Nov 2002

    Network Operation Manager

    Infostrada SpA

    - Transmission Technical Support Engineer - Data Technical Support Engineer - NOC IP Manager: start up of new Department - Technical Support IP Manager

  • 3 years and 1 month, Jul 1997 - Jul 2000

    Network Development Manager

    Telecom Italia Spa

Ausbildung von Roberto Gianini

  • Politecnico di Milano

Sprachen

  • Italian

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    A1-A2 (Grundkenntnisse)

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