Robin van Gulpen

Global operational responsibility for security and compliance related risks in the distributed IT environment. Close cooperation with internal and external auditors, as well as with the cross-functional global IT organisations. Proactively identify and eliminate security and compliance gaps in the distributed IT environment. Analyse and improve technical solutions, policies and operational processes impacting the IT security and risk area

Established centralized offshore global service centre organization covering 2nd level support for Windows, Database and Unix platforms. Managed global operational support of Unix platforms (Solaris, Redhat Linux). Line Management of 70 staff in Switzerland, matrix responsibility for 35 staff in Singapore

Operational management of Swiss based 2nd and 3rd level support teams for the Distributed Server environment, covering Unix (Solaris, RedHat Linux), Database (Oracle, MSSQL), Middleware (IBM Websphere/MQ) and Performance Management teams. Line Management of 100 staff in Switzerland

Operational management of the Swiss Unix platforms for both UBS Wealth Management and Investment Banking. Management of key business driven projects on the Unix platform. Business Continuity planning and testing for Unix Infrastructure. Line management of 70 staff

Establishement and management of Global Enterprise Storage Services, covering Network Attached Storage (NAS), Storage Area Networks (SAN), as well as backup and archiving solutions. Initial responsibility for global Enterprise Storage Infrastructure support, as of March 2004 promoted to Global Head Enterprise Storage Services, adding responsibility for financial, service level and product management. Line management of 40 staff across US, UK, Switzerland and APAC regions

Managed the relationship between the Perot Systems IT Infrastructure Support organizations and the UBS Equities IT stream in Switzerland. Supported Equities IT organization within major projects with dependencies on infrastructure services

Restructured and managed the Call Management, Desktop Support and Access control teams supporting UBS Investment bank in Switzerland. Line management of 35 staff

Initially hired as a 3rd level email technician for services and infrastructure provided to UBS, in 1999 promoted to regional manager Messaging Services in Switzerland

•3rd level email support, subject matter expert on x.400 and x.500 architecture

Starting as a junior MVS/VM operator, promoted to shift leader in 1989, promoted to MVS Operations Analyst in 1990.