Rocío García
Suchst Du eine andere Rocío García?
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Rocío García
- 1 year, Mar 2018 - Feb 2019
Agile Project Management working student
XING Young Professionals GmbH
- 8 months, Aug 2017 - Mar 2018
Agile Project Management Intern
XING Young Professionals GmbH
- 1 year and 4 months, Jul 2015 - Oct 2016
Help Desk Coordinator
Tata Consultancy Services Ltd
- Quality metrics analysis - Documentation and change management - HR Management: assistance, coaching, training - Tools and infrastructure status management - Real time monitoring - Report generation - Technical guidance to support agents
- 1 year and 4 months, Apr 2014 - Jul 2015
Help Desk Support Specialist
Tata Consultancy Services Ltd
- Continuous improvement through personal weakness/strengths analysis - Customer satisfaction (random surveys): 90\% - Average in call QoS 4.5 out of 5 according to company metrics.
- 8 months, Mar 2012 - Oct 2012
Research assistant
Aarhus University
Participation in several research projects in the Department of Environmental Chemistry and Microbiology. - Scientific research - Data gathering and analysis. - Report writing - Laboratory and on field experiments
- 6 years and 10 months, Oct 2004 - Jul 2011
Waitress / Receptionist
Serveral companies
Ausbildung von Rocío García
- 1 year, Feb 2018 - Jan 2019
International Project Management
University of Barcelona and OBS Business School
- 9 months, Mar 2016 - Nov 2016
Environmental Preservation
Military Institute of Higher Education
- Environmental and nuclear law. - Management and preservation of water resources. - Waste management and recycling. - Management of agroforestry and natural protected areas. - Environmental management: tools and methods. - Armed forces and the environment
- 3 months, Jul 2015 - Sep 2015
Quality Management Technician UNIT/ISO 9000
Uruguayan Institute of Technical Norms
- Quality management and integrated systems. - Normalization and conformity evaluation. - Manuals and documentation for management systems. - Tools for quality improvement. - Quality systems UNIT-ISO 9001
- 7 years and 10 months, Sep 2003 - Jun 2011
Environmental Science
University of Alcalà de Henares
Sprachen
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
German
A1-A2 (Grundkenntnisse)
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