Roman Suslin

- Analyzed and optimized existing Data Model and Business data - Reconfigured the existing Data Sharing model for 90+ users - Installed and supported various integrations and AppExchange packages - Migrated 500k+ records and performed regular data updates and imports - Maintained data integrity with validation rules, duplication rules and regular deduplication jobs - Designed 30+ Reports and Dashboards for the regular use of Sales and Marketing teams

- Customized data models using junction objects, master-detail and lookup relationships, person accounts and lead conversion process - Managed data access and security using profiles, roles, organization-wide defaults and permission sets - Created 20+ flows and processes to automate business processes - Migrated 400k+ records and performed regular data updates - Maintained data integrity with validation rules and duplication rules - Designed 20+ Reports and Dashboards as per the customer requirements.

- Was responsible for the 2nd and 3rd level support for the internal Salesforce users - Managed and configured Salesforce for internal users: • filled Salesforce with business data • assigned roles, profiles and permissions • customized internal app, list views and tabs - Lead a project of introduction of a custom Salesforce mobile app: • lead testing process • developed and wrote a guide to the app for the end-users (50+ pages) • in person ran training sessions for 120+ sales reps in 5 cities