Rossen Roussev

Angestellt, Deskside/Remote IT Support Engineer II, Outsource BG
Munich, Germany

Fähigkeiten und Kenntnisse

Support
Computer
Hardware
Windows
German
Help desk
VMware
Active Directory
Windows Server
PC
English Language
System Administration
End user
Troubleshooting
Network Administration
Windows 10
Ticketsystem
Windows 7
PC Support
Software
Information technology
Hardware installation
Web Administration
Computer Networks
IT Application Management
Server
IT support
Microsoft
Application
Platform
Service Desk
Application Support

Werdegang

Berufserfahrung von Rossen Roussev

  • Current 4 years and 5 months, since Jan 2022

    Deskside/Remote IT Support Engineer II

    Outsource BG

    2nd level IT support with German and English Language . Resolving the end-user's issues and Troubleshooting via remote sessions or onsite. Deskside Support Engineer III .Supporting various clients such as ;Mercedes-Benz Group AG ;Xerox ; Honda ; Microsoft ;Cisco; VF ; BNY Mellon ; H&M ; Lectra and other companies which are on the top 500 list.

  • 6 years and 10 months, Jun 2014 - Mar 2021

    Deskside Support Engineer III

    Concentrix
  • 1 year and 2 months, Dec 2012 - Jan 2014

    Microsoft Windows Platforms support engineer

    Convergys

    Microsoft Windows Platforms CTS engineer 2nd. level support

  • 10 months, Mar 2012 - Dec 2012

    RSSG IT support engineer 2nd, Level support for Daimler AG

    Adecco

    RSSG IT support engineer 2nd, Level support for Daimler AG

  • 2 years and 1 month, Mar 2010 - Mar 2012

    Sales and Marketing Manager

    Compact Holding Ltd

    Sales and Marketing Manager

Ausbildung von Rossen Roussev

  • 9 years and 7 months, Jan 1998 - Jul 2007

    agricultural economics

    University of National and World Economy Sofia

Sprachen

  • English

    C1 (Fließend)

  • German

    C1 (Fließend)

  • Russian

    B1-B2 (Gute Kenntnisse)

  • Bulgarian

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