Roxane SBRAVA

Redaction of new features and prioritization in iKanban. Proposal for UX/UI improvements (Figma). Participation in the implementation of tools to monitor the project. Communication with the dev team regarding the roadmap, bugs and functional acceptance. Participation in functional acceptance. Creation and management of ServiceNow Dashboards. Management of incidents. Sending communications to users (delivery in PROD, major incidents,...). Writing a complete user guide.

Deployment of Microsoft Dynamics CRM and ALTEN GROUP Consultant Management Platform for: • CADUCEUM in France, • MI-GSO | PCUBED in France, Germany, and Spain, • ALTEN TECHNOLOGY GmbH in Germany, done remotely during COVID19 quarantine. Animation of workshops with international stakeholders / Creating user stories and acceptance criteria (Azure DevOps) / Presentation of products and new features to technical and non-technical stakeholders.

Redesign of ALTEN GROUP consultant management platform - HRIS Process. 1000 daily users / 4 languages / 4 countries. I work in English on a daily basis with another PPO and a PO. We work in an agile framework, on a two-week sprint pace. We participate in Agile ceremonies along with the Scrum Master. We organize and lead workshops with key users in order to target their needs and offer them adapted technical solutions. We coordinate with devs, IT teams, and our UX/UI designer to refine the backlog.

Launch of Facebook+Instagram pages in Portugal, Spain, the Netherlands, Switzerland, Italy, Iran, and Saudi Arabia / Coordination with local marketing experts to provide country-specific content / Responsible for the respect of editorial plannings / Setting and implementing targeted advertising campaigns to align with marketing strategies in Europe + the Middle East / Coordination with Marketing, PR, and Communications teams to ensure brand consistency / Monitoring and report on feedback and online reviews.