Rucy Zhao

Responsibilities: - Customer support for User Data Consolidation (UDC) solution in mobile networks - Using Machine Learning Techniques (neural network & deep learning) to implement customer support automation - Good collaboration between customers and internal Ericsson experts to achieve technical solutions available as soon as possible

Responsibilities: - Working with different teams to solve complex technical issues - Driving knowledge sharing among global technical managers' community - Having successfully deployed UDC in China Mobile, China Telecom, Telenor Norway and Swisscom - Encouraging all technical managers to share knowledge in blog and showing in GPD newsletter for global customer units - Contributing new ideas/proposals for product or organization improvements

Responsibilities: - Managing The Ericsson Architecture of Operations Administration and Maintenance (TEA OAM) - Contributing OAM domain system design (Ease of Use, license management, Customer Product Information (CPI)) - Leading 9 OAM TEA among 4 sites (Germany, Greece, Croatia and China) forum - Driving OAM Outlook and Roadmap negotiation among community - Supporting CPI improvement project - Writing license management user guide

Responsibilities: - Leveraging customer acceptance testing specifications and R&D internal system testing cases for different counties (China, Japan, India, France and U.S.) to reduce the gap - Monitoring, mentoring and collaborating with all technical project managers to secure deployment smoothly and successfully - Observing all engineers' competence gaps and negotiating with the unit manager for training opportunities. - Managing budget (people and lab) for unit manager for 35 colleagues

Responsibilities: - Planning feature lists and roadmap, managing product life cycle related all kinds of activities - Influencing Ministry of Industry and Information Technology (MIIT) forum to those features in future roadmap as options not mandatories in China market standard specification - Technical leader for CMCC central biddings (2006 & 2007), coordinating pre-sale support team, network design team, sales team to achieve business successfully - Defining new business case for TD-LTD development

Responsibilities: - Actively participating all kinds of new technology trainings and self-learnings - Charging for Radio Network Controller system integration activities - Creating radio resource scheduling algorithm based on OPNET technologies - Optimizing radio bearer resource to radio resource mapping algorithm - Performing CMCC 3G Proof of Concept lab testing activities and China Telecom outdoor radio performance test

Financial Reporting Financial Risk Management Business evaluation and corporate restructure Behavioral corporate finance and computational finance Companies visiting: MSCI, Fidelity, FINRA, Fed, Goldman Sachs Master thesis: Financial Risk Management in the Telecom Industry

Top 3 among 3 hundreds of classmates and won opportunity to study M.S without exams. Learning the second major accounting and did the practice in a large manufactory in my hometown.