Ruth Lopez Andres

At international hauling company: - Freight billing - Incidents and complaints' management (customers + insurance companies) - Admin support to Managing Director as requested (+ monthly reporting updates) - Management of all kind of administrative documents (company licences, fines, tolls and other fleet's documents) - Mileage and fuel consumption's monitoring. - Responsible for Personal Data Protection and Quality compliance (ISO 9001) - Staff training about procedures and best practices.

After having worked on site in this bycicles' business, online communications consultant. Responsible for the implementation of the e-commerce site, getting the first digital sales. Setting the company's profile on several social networks (Facebook, Google+, Foursquare, Yelp). Responsible for the eBay store, increasing sales and customer satisfaction.

Responsible for receiving, processing (ERP software), organizing and storing merchandise. My work ensures that products are easily accessible, constantly available and visually appealing according to the business' spirit. Responsible for the brand image of both the products and the store.

Native speaker project. Cognitive stimulation of children using the Spanish language (their native language was German). Support to the basic tasks of a day care centre (communicating with colleagues in English and German).

Digitalization project of the Spanish Television's main file. Technical viewing of the historical funds. Search and management in the ARCA database. Identification and classification of older media for the subsequent digitalization.

Experience in several programs of the TV channel (recorded programs and live broadcasts, filming on location and on closed sets). Cost control, transport and equipment management, staff coordination during filming and contacting and hosting of guests and collaborators. High ability to plan and organize processes and people.

Writing scripts for educational videos that this company (specialized in videos for Internet) illustrates and publishes on Youtube and on the web www.practicopedia.com

In order to get and analyze leads, adaptation (using HTML code and Dreamweaver) of the web, emailing and newsletters (viral marketing) for the over 30 countries working with the company, following SEO techniques.

At international business specialized in promotional products for press companies and reporting to the Operations Manager. Workflow Supervisor (content editing, production planning, delivery tracking and stock control, using Sage - ERP program). I highlighted by the optimization of processes and troubleshooting. Project management, proofreading and quality control. Contact with suppliers and warehouses both domestically and internationally (Spain, South America, France, UK, Italy, Portugal, Poland,...).

In Madrid (Spain). Switchboard, shipping and receiving courier, customer service, travel booking, meeting rooms’ management, office supplies purchase.

In charge of web channels ‘Canal Cocina’ and ‘Decasa’. Management and updating the web content with news, images, banners, draws... and online customer service.

In Dublin (Ireland). Testing and verification of bank cheques. Extraction and classification of invalid cheques to be sent to the branches.

In Madrid (Spain). Customer service, switchboard, databases’ update, shipping and receiving courier, alphanumeric data recorder and collection manager for Red Cross.

Deutsch language.

(160h).

Internship at Radio SolXXI. (300h).

Avid Media Composer (330h).

(540h).