SILKY RAKHEE

 Develop and deliver age-appropriate lesson plans and play-based learning activities to support children's cognitive, social and developmental needs.  Teach foundational concepts including letters, numbers, colours, shapes and communication skills through engaging classroom activities.  Maintain a safe, organised and nurturing classroom environment while promoting independence, creativity, positive behaviour and peer interaction.

 Delivered professional guest services within a multicultural environment, supporting British and European visitors and ensuring a positive service experience.  Communicated effectively and courteously with guests to understand service requirements, address concerns and gather actionable feedback.  Coordinated efficiently with team members to maintain timely guest support while monitoring cleanliness, facilities and common areas against required standards.