Ing. SUMIT SARKAR

As a Support Engineer, handled Critical Situations of large customer base of Microsoft right from Database Corruption, Disaster Recovery Scenarios, Performance Problems, and Connectivity Issues etc. Handled large databases and constantly updated customer regarding best practices with respect to Maintaining Databases. Ensured above par Customer Satisfaction and efficient communication both by voice and email. Mentoring new Hires and constantly ramping up with new technologies at Microsoft.

Primarily a database administrator in the team but is also involved in critical projects, which have direct impact to the organizations shareholder and customer goals. Provide full production support in close communication with US team members. Constantly learn and apply 'best practices' for database administration and development. Notify business partners and customers in case of scheduled outages.

Primary a database administrator and handled a primary module (INIT) of CCNONCOM. Database architect and designed databases for SVLRR, Analysis and CCNONCOM. Responsible for installation and software configuration management. A lead database developer for all other modules. Developed strong Object Oriented fundamentals and Unix internal concepts.A key member of the indigenously built state of the art Electronic Warfare System – SAMYUKTA.Promoted to Senior Consultant on August 2003.

Computer Science (Algorithms, Data Structures, Database Management, Operating System)