Sajal Arora

Leading product strategy & execution for Product Detail Page (PDP), Cart & Checkout across Desktop and Mobile, driving enhanced UX & revenue growth • Managing a team of 2 PMs and a squad of 10 dedicated Dev. and QA resources to deliver long-term improvements and resolve critical production issues • Improved UX and Conversion (3%) by launching Apple Pay in Cart, shortening the purchase funnel to facilitate order placement directly from cart delivering incremental revenue of $6MM annually

Owned employee Return to work (RTW) experience for leave & accommodation tickets created on Salesforce Service Cloud (B2B SAAS CRM), used by 800k US Fulfilment center employees • Created product roadmap while leading 2 PMs who owned Employee schedule, Salary defects & Medical Documentation projects to prioritize feature development • Streamlined UX & automated workflows to boost productivity, saving 20% man-hours for 2k agents • Added employee self-service options to My HR App resulting 15% drop in tickets

End to end ownership of 2 products in US Inbound logistics network (200 Fulfillment centers, $45MM budget), led product strategy & roadmap, product enhancements, phased rollout & monitoring • Collaborated with global stakeholder teams like S&OP, Fulfilment Centre (FC Ops), Vendors & Carrier Managers • Realized $ 18 MM transportation and man-hour cost savings in 2020 while leading a squad of 8 people • Hands-on SQL to leverage data to generate metrics & identify opportunities for experimentation

Product Development SPOC of new vehicle RE Cargo and upgrade of existing 3-Wheeler vehicles • Coordinated with 8 design teams, testing, performance, service & warranty teams to meet the plans • Led a team of 12 people, completed development cycle in 1.5 yr. vs 2 yr. industry standard • Identified 6 major vehicle issues through root cause analysis and validated improvements through iterations