Salman Gilani

• Collaborate with EU institution stakeholders to gather and translate business needs into functional specifications. • Create user stories, test cases, and training materials using JIRA and Confluence. • Conduct end-user training and testing, contributing to successful rollouts and improved adoption. • Proactively implement process improvements, resulting in operational efficiency gains.

• Conducted in-depth analysis of customs systems across different countries to support product decision-making. • Designed message mappings, sequence diagrams, and validation logic. • Defined data sets and acceptance criteria; refined backlog stories and supported sprint planning.

• Led change management initiatives and optimized internal processes. • Identified and documented technical and business requirements, resulting in faster development cycles. • Ensured timely project delivery by monitoring deliverables and managing cross-functional coordination.

• Performing gap analysis and prioritizing requirements for ensuring compliance with industry standards • Documentation of Business Intelligence (BI) reports, use cases, workflow, and data flow diagrams • Definition of software, system, and interface requirements along with the translation of functional into technical requirements • Development of innovative software solutions as a link between the business areas and internal and external development teams.

• System improvement by applying a gap analysis to raise it to state-of-the-art • Development of Mock ups and Flows with MS Visio • Requirements Engineering and Use Case definition

• Review of Product Requirement Documents • Guiding the development team on behalf of customer requirements and project milestones • Test engineering and bug tracking of EHR and UI EHR applications • Formulation of release notes and functional specifications • Collaboration with IT, Program Management and Quality Assurance (QA) for system implementation and integration • Worked on the EDI transition from 4010 to 5010