Sami Safdari

End User support, IT Incident based on Ticket system Configuration, Installation and Troubleshooting of end user Hardware and Software like Windows 7, 10, Office 365, PC, Notebook, Printer, Print Server, SharePoint, Network connectivity, VPN, Smart Phones and Tablets (Android and IOS) and providing support for Cummins Production related software and hardware

Leading Autopilot Project Implementation training and providing support Meating room upgrade from AirWatch to Intune and training Leading Windows upgrade project Implementation End User support Hardware and software devices Using VMWare AirWatch and Intune and remote and Autopilot project Leading and Providing support providing support for pharmacy related software and hardware.

Endanwenderunterstützung für Client; EDV Ticketsystem; Installation, Konfiguration und Fehlerbehebung von Endbenutzer Hard- Software: Windows 7, 10, Office 365, PC, Notebook, Drucker, Thin Client, WLAN, Active Directory, File Server,Drucker Server, Sharepoint, BitLocker , VPN, Netzwerk Verbindung, Android und IOS Smartphone und Tablet etc.

End User support, IT Incident based on Ticket system Configuration, Installation and Troubleshooting of end user Hardware and Software like Windows 7, 10, Office 365, PC, Notebook, Printer, Thin client, Network connectivity, Telephone , Smart Phones and Tablets (Android and IOS) and Troubleshooting, Configuration and management of Android, Apple devices Using VMWare AirWatch and remote and home office end user to access their Citrix based virtual

End User support, IT Incident based on Ticket system Configuration, Installation and Troubleshooting of end user Hardware and Software like Windows 7, 10, Office 365, PC, Notebook, Printer, Thin client, File Server, Print Server, SharePoint, Network connectivity, SCCM,LAN, Telephone, Smart Phones and Tablets (Android and IOS) and providing support for Nexans Production related software and hardware

Network, server, Client health and connectivity monitoring using Op manger; Troubleshooting and configuration of LAN and Servers (Domain Controller, Mail Server, File Server, Database Server and Application server) Implementation of Security patches and updates, Software development and Database Administration.

Planning, attending meeting, follow up on monthly basis Procurement of IT Equipment, arranging IT Software training, arrange training for IT Members on software like (Microsoft dynamic GP and CIS), Recruiting new IT, stay in contact with software vendor, Deputize ICT Director in his absence, Monitoring Network and analyzing IT Ticket

Planning and Designing of Data Center; Configuration, monitoring and Troubleshooting of IT Hardware and Software like; Domain Controller, Mail Server, File Server, VMware EXI, NAS, SAN , Switches, Routers, Firewall, Printer Server, WSUS, IIS, Apache, Tomcat, Red Hat Linux, Telephone , LAN, VPN, WAN and WLAN; Network Monitoring; Network infrastructure Designing

End User support: IT Incident based on Ticket system; Configuration, Installation and Troubleshooting of end user Hardware and Software like; Windows XP, Office 2003, PC, Notebook, Mobiles, Tablets, Printer, MS ISA Server, DHCP VPN, WLAN and LAN; Configuration, monitoring and Troubleshooting of IT Hardware and Software like Domain Controller, Mail Server, File Server, NAS, Switches, Routers, Firewall, Printer Server, IIS, Apache, Tomcat, Telephone, LAN, WAN and WLAN; Ducting and Cabling

Software Engineering and Network