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Sami Safdari

is fine and healthy. 🥦

Angestellt, IT Support Specialist, HCL Technology Deutschland GmbH deployed in ( Cummins Deutschland GmbH)
Aschaffenburg, Deutschland

Fähigkeiten und Kenntnisse

IT support
Windows
Help desk
MS Office
Application Support
Troubleshooting
System Integration
Computer Networks
IT Application Management
System Configuration
Reliability
Team work
Commitment
Communication skills
Flexibility
Management
Linux

Werdegang

Berufserfahrung von Sami Safdari

  • Bis heute 3 Jahre und 7 Monate, seit Dez. 2021

    IT Support Specialist

    HCL Technology Deutschland GmbH deployed in ( Cummins Deutschland GmbH)

    End User support, IT Incident based on Ticket system Configuration, Installation and Troubleshooting of end user Hardware and Software like Windows 7, 10, Office 365, PC, Notebook, Printer, Print Server, SharePoint, Network connectivity, VPN, Smart Phones and Tablets (Android and IOS) and providing support for Cummins Production related software and hardware

  • 1 Jahr und 1 Monat, Nov. 2020 - Nov. 2021

    IT Support Engineer

    TCS Deutschland GmbH deployed (Sanofi Aventis Deutschland GmbH)

    Leading Autopilot Project Implementation training and providing support Meating room upgrade from AirWatch to Intune and training Leading Windows upgrade project Implementation End User support Hardware and software devices Using VMWare AirWatch and Intune and remote and Autopilot project Leading and Providing support providing support for pharmacy related software and hardware.

  • 6 Monate, Juni 2020 - Nov. 2020

    IT Support Engineer

    TASC GmbH deployed in (Kennametal Deutschland GmbH)

    Endanwenderunterstützung für Client; EDV Ticketsystem; Installation, Konfiguration und Fehlerbehebung von Endbenutzer Hard- Software: Windows 7, 10, Office 365, PC, Notebook, Drucker, Thin Client, WLAN, Active Directory, File Server,Drucker Server, Sharepoint, BitLocker , VPN, Netzwerk Verbindung, Android und IOS Smartphone und Tablet etc.

  • 5 Monate, Nov. 2019 - März 2020

    Senior IT Support Engineer

    Mphasis Deutschland GmbH deployed in (Allianz Deutschland ag)

    End User support, IT Incident based on Ticket system Configuration, Installation and Troubleshooting of end user Hardware and Software like Windows 7, 10, Office 365, PC, Notebook, Printer, Thin client, Network connectivity, Telephone , Smart Phones and Tablets (Android and IOS) and Troubleshooting, Configuration and management of Android, Apple devices Using VMWare AirWatch and remote and home office end user to access their Citrix based virtual

  • 6 Monate, Mai 2019 - Okt. 2019

    IT Support Engineer

    Stefanini Germany GmbH deployed in (Nexans Deutschland GmbH)

    End User support, IT Incident based on Ticket system Configuration, Installation and Troubleshooting of end user Hardware and Software like Windows 7, 10, Office 365, PC, Notebook, Printer, Thin client, File Server, Print Server, SharePoint, Network connectivity, SCCM,LAN, Telephone, Smart Phones and Tablets (Android and IOS) and providing support for Nexans Production related software and hardware

  • 1 Jahr und 2 Monate, Sep. 2014 - Okt. 2015

    IT Officer

    Afghanistan International Bank (AIB) • Kabul

    Network, server, Client health and connectivity monitoring using Op manger; Troubleshooting and configuration of LAN and Servers (Domain Controller, Mail Server, File Server, Database Server and Application server) Implementation of Security patches and updates, Software development and Database Administration.

  • 1 Jahr und 1 Monat, Jan. 2013 - Jan. 2014

    ICT Manager

    USAID Project Deployed in (De Afghanistan Breshna Sherkat DABS)

    Planning, attending meeting, follow up on monthly basis Procurement of IT Equipment, arranging IT Software training, arrange training for IT Members on software like (Microsoft dynamic GP and CIS), Recruiting new IT, stay in contact with software vendor, Deputize ICT Director in his absence, Monitoring Network and analyzing IT Ticket

  • 3 Jahre und 4 Monate, Sep. 2009 - Dez. 2012

    Senior ICT Officer (ICT Administrator)

    USAID Project Deployed in (Afghanistan Breshna Sherkat DABS)

    Planning and Designing of Data Center; Configuration, monitoring and Troubleshooting of IT Hardware and Software like; Domain Controller, Mail Server, File Server, VMware EXI, NAS, SAN , Switches, Routers, Firewall, Printer Server, WSUS, IIS, Apache, Tomcat, Red Hat Linux, Telephone , LAN, VPN, WAN and WLAN; Network Monitoring; Network infrastructure Designing

  • 3 Jahre und 9 Monate, Dez. 2005 - Aug. 2009

    IT Support Engineer

    French Medical Institution for Children (FMIC)

    End User support: IT Incident based on Ticket system; Configuration, Installation and Troubleshooting of end user Hardware and Software like; Windows XP, Office 2003, PC, Notebook, Mobiles, Tablets, Printer, MS ISA Server, DHCP VPN, WLAN and LAN; Configuration, monitoring and Troubleshooting of IT Hardware and Software like Domain Controller, Mail Server, File Server, NAS, Switches, Routers, Firewall, Printer Server, IIS, Apache, Tomcat, Telephone, LAN, WAN and WLAN; Ducting and Cabling

Ausbildung von Sami Safdari

  • 5 Jahre und 4 Monate, März 2009 - Juni 2014

    Bachelor in Computer Science

    Kardan University , Kabul, Afghanistan

    Software Engineering and Network

Sprachen

  • Deutsch

    Gut

  • Englisch

    Fließend

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