Sandra Barbé Maza

· Coordination of the launch of the online store mango.com in each country with the local team and interal teams. · Forecasting of the monthly sales by market. · Operating as the point of contact for franchisees and developing a long-term relationship. · Defining and planning the monthly communication plan and coordinating with the email marketing team. · Managing and monitoring promotions and sales with the local team. · Analyzing and reporting online sales and web performance.

· Defining, planning and implementing the commercial and comunication plan. · Analyzing the impact of commercial actions on business performance. · Defining KPI's, and evaluating and controlling the objectives and sales development. · Reporting to Online Sales Director. · Planning the weekly operational capacity. · Identifying, evaluating and executing new ideas to create value for our customer. · Product management and merchandising.

· Evaluating and controlling the sales development. · Reporting to E-business Sales Manager. · Implementing and managing commercial actions (promotions and sales). · Analyzing the impact of commercial actions on business performance. · Identifying, evaluating and executing new ideas to create value for our customer. · Product and stock management.

· Giving advice and guidance on product selection to customers. · Providing customers with information on pricing and product availability. · Maintaining excellent store conditions and visual merchandising standards. · Receiving and storing the delivery of stock. · Ensuring stock levels are well maintained.

· Ensuring efficient flow of goods throughout the network, managing constraints efficiently and collaboratively. · Ensuring customer needs are met through delivery of agreed targets. · Developing and maintaining collaborative relationships with stakeholders both internally and externally to support delivery of purpose. · Tracking and reporting Key Performance Indicators, including availability, inventory, promotions and events management.

· Managing projects with foreign countries. · Setting, communicating and maintaining timelines and priorities on every project. · Communicating, maintaining and developing client relationships. · Managing supplier relationships. · Managing operational and administrative functions to ensure specific projects are delivered efficiently. · Ensuring excellent customer service and quality delivery.

· Maintaining excellent store conditions and visual merchandising standards. · Ensuring customer satisfaction through excellent sales service. · Giving advice and guidance on product selection to customers. · Receiving and storing the delivery of stock.