Dr. Sanjay Mohindroo

Key Responsibilities: Accountable for providing service to key clients in the Enterprise Solutions and the Infrastructure space. ⇒ Managing o Two centers and ten Global Clients o Multiple international teams of developers involved in the development of CRM and ERP solutions. o Delivery and customer relations for complete outsourced IT operations. o Global practices of Database Administration and IT Auditing. o Migration to the Cloud for clients including application re-design and infrastructure

⇒ Contributed towards setting up, migrating & operating the Global Technology Infrastructure delivery center, Bangalore. ⇒ Improved the admin/server ratio from300 servers/admin to 1100 servers/admin in the server space, and brought down the average queue size from 10,000 tickets to 1000 tickets. ⇒ Introduced and demonstrated the concepts of cross training the administrators and utilizing them to about 80%.

⇒ Setup IT for ADC/Sales Offices/Plant& integrated the same with Global Systems. ⇒ Managed in-house and offshore development projects offering business solutions. ⇒ Responsible for selection of an ERP (Oracle) product for all the businesses. ⇒ Led the team for pilot testing of the ERP and later was responsible for rolling out the ERP businesses in the Asia region ⇒ Created company web site and interface with Oracle applications that enabled online client order booking, processing and tracking OTR – or

⇒ Involved in Capacity Planning Laboratory (CPL) for supporting the sales teams across the country. ⇒ Launched the Dell range of computers into the country. ⇒ Benchmarked the server systems, porting and modifying the operating systems (SCO Unix, Unix SVR4 & Windows NT) ⇒ Trained the support and sales teams on the products, evaluate products and test the same for their reliability. ⇒ Product identification and testing for the international market.

Product Development for ERP – Transportation, Dock Management System &Container Management

System Development for ITDC Property management system, AAI- Airport Management system, Airforce Canteen Billing and Inventory and HMS- Hotel Management System

⇒ Part of APS team to develop Color Delivery/400 multimedia development libraries for developing application this is a product sold by IBM now. ⇒ Developed a system for global AS/400 marketing team called war room pricing system. ⇒ Established a crises management center for the AS/400 team to support major customers across the globe ⇒ Airline reservation system for a cruise line company& Court case monitoring and settlement system for a major insurance company.