Santiago Soto
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Santiago Soto
- Current 4 years and 3 months, since Mar 2022Publicis Sapient
Manager Customer Experience & Innovation Consulting
- 3 years and 1 month, Oct 2018 - Oct 2021
Data and Experience Strategist
Proximity Worldwide GmbH
Leading CX projects covering qualitative and quantitative research, journey mapping, insight finding and service design. Creating touchpoint ecosystems for omnichannel strategies. Overseeing strategic approach to digital projects including discovery (data analysis, persona development, journey mapping) and early design phase (CVP, Design Principles, Sitemap structure, Content Hierarchy). Involved with data analysis structure and reporting, including KPI frameworks and A/B tests.
- 2 years and 6 months, Jan 2016 - Jun 2018
CX and Shopper Marketing Consultant
EXMA Consulting
Structuring and executing of CX and shopper marketing projects including field research, focus groups, journey mapping and service design. Designing and reporting on in depth quantitative and qualitative market research. Facilitating CX workshops (10-50 participants).
- 2 years and 4 months, Sep 2013 - Dec 2015
Junior Consultant
Katharsis
Collaboration in the planning, execution and closing stages of several current projects. SAB Miller Colombia, Publicar S.A. (Yellow pages manufacturer), 99U and Colombia's Innovation Club are among the most recent clients.
- 1 year and 10 months, Mar 2011 - Dec 2012
Account Manager
12th Gate Inc
Building and maintaining relationships with more than 30 customer accounts in the tourism sector in order to increase the sales volume generated for the company.
Ausbildung von Santiago Soto
- 2013 - 2014
Marketing Exchange Program
HWR Berlin
- 2010 - 2015
Marketing
Universidad Argentina de la Empresa
Sprachen
English
C1 (Fließend)
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
German
A1-A2 (Grundkenntnisse)
XING Mitglieder mit ähnlichen Profilangaben
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
21 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.