Santosh Iyer

Manage high visibility and strategic accounts and ensure 100% customer satisfaction and success. Control scope and schedule with our customers to ensure an on time and on budget deployment thereby generating references to help get in more projects. Develop and execute plans to address customer satisfaction gaps Provide proactive best practice guidance to the customer's steering board, project and management teams. Balance the support of multiple customer deployments at one time Resolve deployment rel

Requirements Gathering and Analysis. System Design and Architecture Mentoring the software Development Team Liasioning with clients and other vendors Complete Project management Life Cycle.

TroubleShooting the AOL browser issues, Resolving the technical queries of AOL members Mentoring the new members in the team

Teaching Computer Science to the Senior School Students as per the I.C.S.E syllabus. Designing and implementing the Office Automation Process in the School.

Teaching certain subjects in the M.Sc.IT, M.Sc Ebusiness and MBA courses offered by Sikkim Manipal University.

Training the Faculty members in the high end technology subjects. Teaching the M.Sc.IT course offered by Sikkim Manipal University. Teaching the High end courses offered by Aptech Overseeing the complete examinations process including certifications of the faculty members. Placement assistance Devising the marketing campaign and also the promotional material. Corporate Training to the Defence organizations of the area.