Sanya Schau
Angestellt, Program Manager | Actor Integrity Risk Management, TikTok
Carlingford, Irland
Werdegang
Berufserfahrung von Sanya Schau
1 Jahr und 9 Monate, Aug. 2022 - Apr. 2024
Product Operations Manager | Risk Intelligence & Strategy
TikTokBusiness owner of actor risk strategy - business analysis and creation of BRDs - collaboration on product development & product design for internal tooling and risk solutions - user research for UI/UX design - XFN product or strategy launch communication & stakeholder alignment - User Manual & SOP development, incl training sessions - continuous product improvement - data analysis, data visualisation & dashboard development (SQL, Tableau) - RCA to investigate abnormal strategy performance
- Onboarded 'Agency Monitoring Process' to monitor and detect risk on a large scale regarding all agencies registered/managed in EMEA, in all globally active TikTok markets - Shaping the process by pushing for efficiency and emergency risk expansion. Creating & contributing to SOPs, analysing paint points, suggesting solutions, to ultimately be globally aligned with multiple stakeholders (Sales, RI, PnP, BI, etc) - Optimising Agency Risk Monitoring dashboard, data governing (SQL, Clickhouse, Hive Table)
Ad Policy Risk & Ad Fraud Risk - Proactive risk detection through data collection, trend analyses and root cause analyses - Analyses of metric spikes and escalated cases for appropriate escalation - Metric monitoring and risk trend formulation for enabling immediate mitigative action - Providing sophisticated and analytical evidence to enable change in the status-quo via cross-functional stakeholders' meetings - Dashboard and data set management using Aeolus dashboards, modifying expressions with MySQL
9 Monate, Feb. 2021 - Okt. 2021
Merchant Risk Analyst/Consultant
PayPal Europe SE
Merchant Risk Monitoring - Merchant Risk Specialist -> Small & Medium Business segment - Fraud analysis & investigation / Merchant intent reviews including establishing reoccurring patterns for potential trends - Credit risk analysis / Merchant financial stability reviews including business docs such as P/L, balance sheets, financial statements - Implementing correct credit/fraud risk strategy, adjust/remove mitigation when applicable - Educate/act as an advisor for merchant to ensure positive experience
11 Monate, Apr. 2020 - Feb. 2021
Seller Fraud Risk Specialist
PayPal Europe SE
Fraud & Risk Ops - Seller Risk Specialist -> Micro market segment - Fraud analysis & investigation / seller intent reviews: - Investigate identity for possible fraudulent and/or fake documents - Analyse account signs and patterns for possible fraudulent activities - Establish reoccurring patterns that may form fraud trends - Run SQL queries when applicable, submit to internal fraud trend review tools - Educate and present findings to peers about emerging fraud trends - Apply correct fraud risk strategy
4 Monate, Dez. 2019 - März 2020
Accounts Receivable Clerk
Around Noon.
- Importing of Sales Orders into Sage - Ensure products (and pricing) ordered = customers' product range - Customer Support - Assist with EDI uploads and central billing remittances - Process lodgments in bank and customer accounts - Reconciling deliveries made to sales order - Effectively deal with customer credit requests - Raise any credits due following set procedure - Preparing reports for management review, support requests where necessary - Assist with invoicing and month end statement runs
10 Monate, März 2019 - Dez. 2019
Administration Assistant
Frontier Bus Hire
2 Jahre, Aug. 2017 - Juli 2019
Hotel Business Administration Student
Hotel Management School Hamburg
Student, specialising in international hotel management (bilingual course) The certificate of the Hotel Management School Hamburg has been allocated to level 6 of the European Qualifications Framework (EFQ). This equals the level of a bachelor's degree. German point average: 1.2 which equals the British First Class Honours degree.
2 Jahre und 7 Monate, Jan. 2015 - Juli 2017
Dual Apprenticeship Hotel Industry Specialist
H4 Hotel Hamburg Bergedorf
German dual apprenticeship (hotel industry specialist) at the former Ramada Hotel in Hamburg, Germany, (now H4 Hotel Hamburg Bergedorf) and BS03 Staatliche Gewerbeschule Gastronomie und Ernährung (school). Banquet Sales Reception Reservations Service - Restaurant, Banquet, Bar Kitchen - Breakfast Services, Gardemanger, warm meals, garnishing Housekeeping Administrative tasks
4 Jahre und 1 Monat, Jan. 2011 - Jan. 2015
Household Manager
Home
Raising 2 children
1 Jahr und 1 Monat, Jan. 2010 - Jan. 2011
Backpacker
World
Traveling within Europe, USA, Emirates, Singapore, Malaysia etc Taking small and temporary jobs here and there, mostly in small hotels and restaurants, for extra cash to spend on further travels.
1 Jahr, Sep. 2009 - Aug. 2010
Corporate Receptionist
Muscat Livestock & Trading Co. LLC
- taking business calls - making appointments and maintaining a working schedule - organising business trips and stays - maintaining customer loyalty - accounting related paperwork
10 Monate, Nov. 2008 - Aug. 2009
Shop Assistant
Maeth Y Meysydd
Selling wholefood, organic and other convenience products. Weighing and packing cereals/herbs/spices.
1 Jahr und 3 Monate, Juli 2007 - Sep. 2008
Waitress
Cafe Medina
Breakfast service and kitchen help during summer Dance Camps: Preparing breakfast, taking orders, serving customers, cleaning
Ausbildung von Sanya Schau
11 Monate, März 2021 - Jan. 2022
Financial Crime Prevention
University of Manchester
https://www.latouchetraining.ie/legaltraining/ica-international-diploma-in-financial-crime-prevention/
1 Jahr und 11 Monate, Aug. 2017 - Juni 2019
International Hotel Management
Hotel Management School Hamburg
Human Resource Management (in English), International Hotel Management (in English)
2008 - 2009
School of Lifelong Learning
University of Wales, Aberystwyth
Chinese, Japanese and Russian Language studied part-time for 1 year
5 Jahre und 11 Monate, Aug. 2001 - Juni 2007
General Education
Gesamtschule Bergedorf
English, Spanish, Geography, Biology - 2.1
Sprachen
Englisch
Muttersprache
Deutsch
Muttersprache
Italienisch
Gut
Russisch
Grundlagen
Spanisch
Grundlagen