Deepika Singh

Supported budgeting, forecasting, and long-range planning across global business units using Workday Adaptive Planning. Delivered monthly management reporting & variance analysis across Revenue, EBITDA, margins, utilization, and OPEX. Built revenue forecasting models by integrating CRM data with operational KPIs. Developed Power BI dashboards using ERP/CRM data to improve KPI visibility and reporting efficiency. Led project controlling in NetSuite, including profitability tracking and resource allocation.

Supported the Commerce Finance team in monitoring business performance across the NAVER Shopping ecosystem. Assisted in preparing reports on GMV, revenue, order volume, and take-rate trends. Analyzed commission and advertising revenue streams while supporting forecasting and Excel-based financial models. Prepared dashboards and presentation materials for business reviews and coordinated with Product, Data, and Operations teams to align reporting inputs and assumptions.

Conducted credit analysis for SME and corporate clients using financial statements and cash flow analysis to assess repayment capacity and overall creditworthiness. Evaluated profitability, leverage, liquidity, and DSCR metrics to support lending decisions. Prepared credit appraisal reports for loan approvals and renewals. Monitored portfolio performance, identified early warning signals, and performed industry benchmarking while ensuring compliance with risk policies and regulatory guidelines.

Managed backend banking operations, transaction processing, and ticket resolution activities within SLA timelines. Prepared MIS reports, operational trackers, and KPI dashboards using Excel to support reporting and performance monitoring. Performed data validation, reconciliation, and quality checks to ensure data accuracy and consistency. Coordinated with internal teams to resolve operational issues efficiently. Supported process improvement and workflow optimization initiatives to enhance efficiency.