Sara Gomez Ferrer

Area Sales Manager: Renaissance Zürich Tower Hotel, Courtyard by Marriott Zürich Nord, Courtyard by Marriott Basel, Courtyard by Marriott München & Residence Inn München

Sales Manager Corporate for: Renaissance Zürich Tower Hotel, Courtyard by Marriott Zürich Nord & Courtyard by Marriott Basel

Administrative tasks as: Statistics, mailings and creation and actualization of the client’s card-ex. Translation of different documents as: monthly newsletter, flyers, promotions and other publicity actions. Support for the organization of trips (prepared and sent sales material). Assisted the reservations department for individual reservations. Internet site actualization.

Quoted and negotiated conditions with customers, organized, planned and coordinated Events. Preparation of contracts. Controlled the billing. Fidelio Sales & Catering.

Check-in, check-out, assigned rooms, coordinated room status with Housekeeping, settled guest’s accounts, and city ledger. Fidelio Front Office.

F&B Service Theory, F&B Management, F&B Cost Control Front Office & Rooms Division Management, Housekeeping Management, Researching and Reporting, Financial Accounting, Information Systems, Facilities Design & Management, Human Resources Management, Management Projects, Marketing Management.