Sarah Bettin

Accounts, GST returns, billing, bookkeeping, expense claims, and office administration using Microsoft Office software.

I set up Excel spreadsheets for ordering and members’ accounts. In charge of accounts receivable and paying suppliers’ bills. Trouble shooting. (Voluntary work, about ten hours per month)

(Royal & SunAlliance Insurance, New Zealand Translation Centre, Dulux New Zealand, Ministry of Education) Accounts payable using Oracle Financials, data entry into insurance specific application software, data entry using Microsoft Excel spreadsheets, statistical analysis, collecting sample data, calculating confidence intervals, investigating potential sources of errors in co-operation with operational staff.

One to two days every week. Serving customers and working with other volunteers.

General office administration. Participating in street appeals

Customer telephone service (English / German) Explaining the lottery system, processing ticket orders. Suggesting playing strategies, answering questions regarding customer accounts or payment details. Correspondence in German and English, replying to customers’ mail Setting up serial letters (e.g. for advertising campaigns) Accounts receivable, processing credit card mail orders, reconciliation with bank statements, processing incoming payments (cash, bank cheques, bank transfers)

Worked as an assistant in the hydrotherapy department at the MS Centre and also helped with a recreation programme, accompanying groups on outings.

Advanced Management, NZ Income Taxation, Corporate Finance, Investments

Completed two modules of the NZ Diploma in Business.