Saranya devi Sankar

User Stories, Workflows, and Validation using Automated Test Framework (ATF).Orchestrated Update Set Creation and Management, Spearheaded User Acceptance Testing (UAT), Business as Usual ,Performance, Regression, and Implementation Test Cycles.Crafted and updated ATF Progress Charts, delivering insightful Performance Analytics to stakeholders.Oversaw Plugin Installations and Strategic User Role Assignments to enhance system functionality.Proficient in ServiceNow modules including SAM, HAM

• Ensured robust data validation and streamlined SQL data flows for inbound and outbound processes, effectively troubleshooting and resolving data processing anomalies. • Administered backend insurance policy data management, encompassing critical life events such as birth, death, and retirement.

Engineered and managed Automated Test Framework (ATF) scripts, optimising diverse workflow processes. • Orchestrated daily operations for Change Management, Incident Management, and Configuration Management