Shikha Verma

Angestellt, Quality Assurance Manager, Chitchatshop.com

Fähigkeiten und Kenntnisse

Brand Management
Account Management
Computer Science Education
Active Learning
BRD
Confidentiality
Bug Tracking
Agile & Waterfall Methodologies
Customer Onboarding
Core Java
Business Analysis
Agile Methodologies
Customer Profitability
Analytical Capability
C++
Corporate Financial Reporting
Customer Relationship Management (CRM)
Card design Audit
Credit Card Analytics
Analytical Skills
Customer Retention
Card scheme
Approval Process
Customer Satisfaction
Cross-functional Coordination
Client Onboarding
Cross-sector Collaboration
Customer Success
Attention to Detail
Commercial onboarding
Cucumber
Auditing
Debit Cards
Communication
Custome onboarding
German Language – B1 (DTZ)
Defect Tracking
Maven
Custome success
E-Commerce
Going the Extra Mile
Process Improvement
Merchant onboarding
Selenium
FRD
High Quality Standards
Selenium WebDriver
Quality Assurance
Microsoft SQL Server
Technical Requirements Gathering
HTML
Quality Assurance Testing
Skill Development
Test Automation
Mobile Testing
Issue Resolution Management
Quality Processes
Test Cases
Jenkins
Multicultural Team Leadership
Social Media
Regression Testing
Test Planning
Operational Due Diligence
KYC Verification
Software Development Life Cycle (SDLC)
Operations Management
Relationship Development
Licensing
Test&Target
Payment Systems
Requirements Analysis
Testing
Software Testing
Load Testing
Performance Testing
Requirements Gathering
Transaction Monitoring
Software Testing Life Cycle (STLC)
Persistence
Manual Testing
Scrum
Unix
SQL
SDLC
Visio
Workflow Optimization
Stakeholder Relations
White Box Testing
System Testing

Werdegang

Berufserfahrung von Shikha Verma

  • Bis heute 1 Jahr und 6 Monate, seit Nov. 2024

    Quality Assurance Manager

    Chitchatshop.com

    >Gather and document business and functional requirements for a digital commerce platform supporting payments and creator onboarding. >Lead QA processes to ensure platform quality, stability, and successful releases. >Define and execute test strategies, test cases, and validation workflows. Identify, track, and resolve defects in collaboration with engineering teams.

  • 3 Jahre und 6 Monate, Jan. 2020 - Juni 2023

    Senior Analyst

    Mastercard

    Roles and Responsibility: Project : Mastercard AID Network Project Summary – The Mastercard AID Network (MFN) is a platform that provides humanitarian AID to people around the globe that are affected by any kind of natural disaster by providing them food and other stuff by partnering with the NGO. • Analyzed business/functional specifications, the creation of Test cases, Test review Execution of Test cases, an end to end application manual testing of web portal and android app. • Schedule a demo with th

  • 4 Jahre und 6 Monate, Juli 2015 - Dez. 2019

    Analyst

    Mastercard

    Roles and responsibility: - 1. Working with banks and financial institutions globally on growing card payment business. 2. Handling the customer Onboarding process end to end and interacting with customers and stake holders. Resolving the customers queries and issues. 3. Working on Salesforce and including case creation, review, and approval of new contracts. 4. Managing dashboards and generating reports. 5. Providing consultation to the Account Managers and Customers on the licensing processes, new devel

  • 11 Monate, Mai 2014 - März 2015

    QA Engineer

    Kewill

    Module name: - Master Data Management (MDM) Description: Master Data Management is a framework of processes and technologies aimed at creating and maintaining an authoritative, reliable, sustainable, accurate, and secure data environment. The Master Data Management Solution provides an approach for managing master data such as customer, product, employee, locality, and partner data and its complementary reference data such as product codes, country codes, and foreign exchange rates considered as master dat

  • 2014 - 2015

    Quality Assurance Engineer

    Kewill Transport IT Solutions

    Executed software Testing for logistics applications. Created test cases and detailed bug report, logged defects, and tracked issues in JIRA. Supported release quality and enterprise customer confidence.

  • 1 Jahr und 8 Monate, Sep. 2012 - Apr. 2014

    Software Engineer

    CA Technologies

    Role:  Preparing Bug reports and updating/posting the bugs in bug tracker HP QC the Professional Issue Tracker.  Preparing Daily and weekly status report and updating to respective leads.  Error reporting, bug writing and documenting the whole test cycle. Description: Function:- CA IT Client Manager provides full automation capabilities for inventory, tracking, maintenance, and migration across your entire end-user computing environment—whether physical or virtual. and costly, and can greatly imp

Ausbildung von Shikha Verma

  • 2009 - 2012

    Master of Computer Applications (MCA)

    Villa Marie Degree College

  • 2006 - 2009

    Bachelor of Science (BSc)

    Rani Durgavati Vishwavidyalaya, Jabalpur

  • 2005 - 2006

    HSC

    MLB HS SCHOOL BALAGHAT

  • 2003 - 2004

    10th

    SHRI DADA BADI JAIN SCHOOL BALAGHAT MP

Sprachen

  • Englisch

    C1 (Fließend)

  • Deutsch

    B1-B2 (Gute Kenntnisse)

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