Sarujan Kandasamy

As a Level 2 and Level 3 Supporter at our client side I assist the users of our applications we provide. As Software Component Manager I make sure I our application support content are up to date and take care of release management for our tools.

- I assist and advise on computer- and mobile devices-related issues test pre-released applications. - I create and manage mobile subscriptions for our users. - I take care of asset and supply management and peripherals. - I help to improve working processes. - I provide remote support for user not located in Zurich. - I support on different kind of projects and deployments. - I assist with printer support and manage micro pages on the intranet.

As a Tax Assistant I used to - create and send tax returns to expats and the authorities. - review final tax returns. - document and report team meetings - coordinate with Global Mobility department.

- Client advisory - Manage day-to-day business - Customer support - Support trainees - Cash management - Merchandising management

- Organise transport of goods to Portugal and Spain - Prepare and manage customs clearance of transported goods - Organising transport documents - Allocation of invoices - Customer support

- Organise national and international transport - Prepare and manage customs clearance of transported goods - Organising transport documents - Allocation of invoices - Customer support - Disposition of national transport

These are the modules I completed: - Installation and Configuration - User Accounts - File Systems and Storage - Applications and Processes - Network Configuration - Network Services - System Management

These are the modules I am studying: - Operating System - Network - Project Management

I visited the following courses: - Cambridge Advanced English - International Current Events - Business Marketing - Advertising - Media Studies - Public Speaking-Competency

I visited the following modules: - Organisational Behaviour - Human Resource Management - Economics - Business Administration - Marketing - Business Information System - Financial Accounting - Statistics

These are some of the subjects I completed: - National and managerial economics - German, English, French and Spanish - History, literature, mathematics and accounting

These are the modules I learned: - Microsoft Office - Windows XP and Windows 7 - Creating and publishing web content

Thsese are some of subjects I completed: - Economics and Society and languages (DE, EN and FR) - Work and learn situations (ALS) und Processing unit (PE) - Information, Communication and Administration